Privacy Policy
Our goal is to respect and protect your privacy, we do this by being clear about what information we collect and how it is used.
Information we can use when you visit our website:
- Acceptance of cookies on our website.
- Email address
Technical information about your surfing habits is automatically collected when you interact with our website. This is done using cookies. Once you have approved the cookie, it helps to analyze web traffic. With the help of cookies, we can improve your experience on our website and tailor our business to your needs and preferences.
The purpose is to provide, update, maintain, improve and protect our website, operations and services. To identify which pages have been used, we use traffic log cookies. This helps us to deliver tailor-made services to our customers, the opportunity to inform when a product is in stock again, remind of incomplete orders and abandoned shopping carts.
This way, we can deliver relevant website content and online ads to our customers and grow our business. We collect E-mail address when you register for our newsletter, so that we can continue to send you newsletters.
Information we can use when you contact us:
- Name
- Email address
- Phone number
- Correspondence history
- ID documentation
Information we can use when making a purchase:
- Email address
- Full name
- Phone number
- Delivery address
- Billing address
- Payment information
In order for our customers to be able to buy and receive their order, we need the above information. We also then have the opportunity to update you on your order via e-mail or SMS so you can pick up your delivery at your service point. We need your payment information to receive payments and handle refunds on returns.
Klarna
In order for us to be able to offer you Klarna's payment method, we need to share some of your personal information with Klarna, such as contact and order information. In this way, Klarna can assess whether you can be offered their payment methods and also tailor their payment methods for you.
You can find more information about Klarna here. The use of this information is regulated in accordance with the applicable data protection law and Klarna's data protection policy.
Other use
By using our website, you consent to third parties processing your IP address to determine your currency conversion location. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie that is automatically deleted when you close your browser). We do this so that the selected currency is selected and consistent when you browse our website so that prices can be converted to your local currency.
You can request information we have about you at any time and ask us to stop sending you marketing emails. If you have further questions and want to know what information we have about you and how we use it, please contact us: info@sustainwear.se